Privacy Policy
Last updated: June 2026
1. Who We Are
AARAi Solutions ("we", "us", "our") is a technology services company based at 7 HighView Gardens, Grays, Essex, RM17 6TD, United Kingdom. We can be contacted at hello@aarai.co.uk or +44 (0) 7471 499843.
2. What Data We Collect
We collect information you provide directly to us, including: your name, email address, phone number, company name, and the content of messages submitted via our contact form. We also collect standard web analytics data (pages visited, browser type, referring URL) via privacy-compliant analytics tools.
3. How We Use Your Data
We use your data to: respond to your enquiries, provide the services you have requested, send you relevant service updates (with your consent), improve our website and services, and comply with our legal obligations.
4. Legal Basis for Processing
We process your personal data on the following legal bases: (a) your consent, (b) performance of a contract with you, (c) our legitimate business interests, and (d) compliance with legal obligations.
5. Data Sharing
We do not sell your personal data. We may share data with trusted third-party service providers (such as email platforms and cloud infrastructure providers) strictly to deliver our services. All third parties are bound by appropriate data processing agreements.
6. Cookies
Our website uses essential cookies required for operation and, with your consent, analytics cookies to understand how visitors use the site. You can manage your cookie preferences via the cookie banner on first visit.
7. Data Retention
We retain your personal data for as long as necessary to provide our services and meet our legal obligations. Enquiry data is typically retained for 3 years unless you request earlier deletion.
8. Your Rights
Under UK GDPR you have the right to: access the data we hold about you, correct inaccurate data, request erasure of your data, object to processing, request data portability, and withdraw consent at any time. To exercise any of these rights, email hello@aarai.co.uk.
9. Contact & Complaints
For any privacy-related queries, contact us at hello@aarai.co.uk. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.